Due to the recent events involving the coronavirus pandemic our office continues to be open and we will remain open for the time being unless we are mandated to close down. Please be aware that we are taking all necessary precautions to prevent the transmission of this disease. Our office is being diligent about sanitation and cleaning before and after patient care. We are asking that only patient's enter the office and family members are to wait in the car unless you as a patient require assistance from your family.
During this time we are asking that you please call to cancel or reschedule your appointment only if you have any of the following symptoms, a fever higher than a 100.4, cough, shortness of breath or have been in contact with anyone with COVID-19.
Thank you for your understanding during this time as the safety of all of our patients and employees remain our top priority.
We, as a whole, support the mission of In Touch Adult Health NP's PC Pain Management through our intentional presence in all we do. We demonstrate excellence in clinical care by our commitment to evidence-based practice, and delivering culturally competent patient care in a caring and healing environment. We promote innovation in clinical practice, programs, and technology through active participation in shared decision-making and research. We provide a compassionate and respectful environment for all members of our community through our Professional Practice Model and patient-based care.
We will be agile in our response to patient, professional, financial, community, and healthcare delivery system needs and changes. We will be passionate in our delivery of seamless pain management care that will produce superior outcomes within your life. We will have a professional practice environment that attracts and retains highly qualified professionals.
Deborah started her nursing career in 1993 when she worked as an LPN for a nursing home. Soon after, she worked at the Children's Hospital of Buffalo, which inspired her to return to school at Erie County Community College and obtain her Registered Nurse degree. She was accepted into Daemen College in 2003, obtained her Bachelor's Degree in 2005, and continued on to receive her Master's Degree as an Adult Nurse Practitioner in 2007 and has been working in pain management ever since.
Debbra graduated from high school with her Licensed Practical Nursing degree in 1990, and went on to graduate from Niagara County Community College with an Applied Science Degree as a Registered Nurse in 1993. Debbra worked at DeGraff Memorial Hospital from 1990-2005 where she started as a Nurse's Assistant and working her way up through the years as a nursing supervisor. She continued her education at the University of New York at Buffalo, graduating in 1999 with a Bachelor of Science in Nursing, and received her Master's Degree as an Adult Nurse Practitioner from Daemen College graduating in 2003 and has been working in pain management ever since. Debbra believes that the most important aspect in pain management is to help improve one’s quality of life.
Susan graduated from Tonawanda High School and started her nursing career at Millard Fillmore Hospital School of Nursing. After graduating in 1983 she worked at Kaleida Gates Hospital predominately in the Neurosurgical department. This included charge nurse floor duties, surgical nurse and later working with UB Neurosurgery. To advance her education and career path she enrolled at Daemon College and received her BSN as well as MS degree as an Adult Nurse Practitioner. She continued in Neurosurgery and also completed her Adavanced Practice First Assist. The management of pain has always been an interest as the patients silent killer of ones lifestyle. Patients are our top priority and providing them care to improve their functional ability.
Monday -Thursday 7-5
We are closed Friday and weekends.
Phone Lines Open: 9-12 and 1-4
We currently participate with -
BCBS, Univera, Independent Health,
Medicare, Tricare, Lifetime Benefit, AARP, GHI, PMCO
WE DO NOT TAKE ANY WORKERS COMP CASES , NO FAULT INSURANCE, LIABILITY CASES, MEDICAID OR MEDICAID MANAGED PLANS
New Years Eve-Hours may vary
New Years- Closed
Memorial Day- Closed
4th of July-Closed
Christmas Eve- Times may vary
Christmas Day- Closed
ALS (Lou Gehrig's disease)
Spinal CORD injury with spasticity
Inflammatory bowel disease
Must have at least one of the following associated or complicating conditions in addition to an approved indication:
Cachexia or wasting syndrome, severe or chronic pain, severe nausea, seizures, severe or persistent muscular spasms, PTSD, opiate use
Please have referring physician/provider fax a referral, last 3 office notes if applicable, lab work, imaging pertaining to your issue, as well as any post-op reports. This is needed before an appointment can be scheduled.
Please have paperwork completely filled out before your 1st appointment. Due to length of the paperwork an appointment may need to be rescheduled if not done. If you have not received your paperwork in the mail you can print paperwork below. Please arrive at least 30 minutes early.
Please call your pharmacy or use the patient portal for refills, request 7-10 before you are due! Failure to do so can result in a delay of your refill request.
THE OFFICE WILL BE CLOSING AT 12:00 PM ON TUESDAY DECEMBER 24, 2019 AND CLOSED ON DECEMBER 25, 2019. WE WILL ALSO BE CLOSING AT 12:00 PM ON DECEMBER 31, 2019 AND CLOSED ON JANUARY 1, 2020.
Please try to give 24 hours notice to cancel appointments other wise a no show fee may be given. Inclement weather and illness may be an exception. To many missed appointment can result in discharge from practice.
If the weather prevents the office from being open you can find closing announcements here or on channel 2.
Make, change, or cancel appointments, order refills, as well as ask your provider non emergent questions. Call the office for your activation code today and click the link below.
You can register your cannabis certification below. Click the link and follow the instructions.
Please call us for an appointment.
Fax any medical records to (716) 458-1101
1408 Sweet Home Road Suite 12 Amherst, NY 14228
07:00 a.m. – 05:00 p.m.